Privacy Policy

1. Who We Are

This website is operated by Darren Kandekore, trading as DarrenK. Throughout this policy, "we", "us" and "our" refer to Darren Kandekore.

• Address: 124 City Road, London, United Kingdom, EC1V 2NX
• Email: admin@darrenk.uk
• Website: https://darrenk.uk

We are committed to protecting and respecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK GDPR.

2. What Data We Collect

We collect only the data necessary to respond to your enquiries and deliver our services. This includes:

Contact Form Submissions

• Full name
• Email address
• Phone number (optional)
• Service of interest
• Message content

Technical Data

• IP address (used for spam and fraud prevention; not stored long-term)
• Browser and device type (anonymised, via Google Analytics)
• Pages visited and time on site (anonymised, via Google Analytics)

Cookies

We use cookies to improve your experience on our website. Please see our Cookie Policy for full details.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiry or request
• To provide the services you have engaged us for
• To send service-related communications such as invoices and project updates
• To improve our website through anonymised analytics data

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

• Legitimate interests: Responding to enquiries and preventing spam or fraud.
• Contract: Delivering services you have engaged us for, including issuing invoices and managing project delivery.
• Consent: Where you have agreed to analytics cookies, we process anonymised usage data on that basis. You may withdraw consent at any time.

5. Data Retention

We keep your data only for as long as necessary:

• Enquiry and contact data: Retained for up to 2 years from the date of submission to allow for follow-up, then permanently deleted.
• Client project and billing data: Retained for 6 years in accordance with HMRC tax and accounting requirements.
• Analytics data: Managed by Google in accordance with their own retention settings and privacy policy.

6. Third-Party Services

We use the following third-party services, each of which may process data in accordance with their own privacy policies:

• Google Analytics 4: Used to measure anonymised website usage. Data is processed by Google. See policies.google.com/privacy.
• Google reCAPTCHA: Used on contact forms to prevent automated spam submissions. Processes browser and behavioural data.
• Host Dada (hostdada.co.uk): Our Nominet-accredited hosting company. Your submitted data is stored on their servers. See their privacy policy at hostdada.co.uk.
• Nodemailer / SMTP: Used to deliver email notifications to us when a contact form is submitted. No third-party marketing platform is used.

7. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Ask us to correct inaccurate or incomplete data.
• Right to erasure: Request that we delete your personal data, subject to any legal obligations to retain it.
• Right to restriction: Ask us to limit how we process your data in certain circumstances.
• Right to data portability: Receive your data in a commonly used, machine-readable format.
• Right to object: Object to processing based on legitimate interests.

To exercise any of these rights, please contact us at admin@darrenk.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use cookies on this website for authentication and analytics purposes. For full details of the cookies we use and how to manage them, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last reviewed. We encourage you to check back periodically.